We understand the excitement of receiving your custom SCUF controller quickly! Here is everything you need to know about expediting an order.
Step 01: The Policy
Once an order is placed and enters our system, we are unable to modify it. This includes changing the production speed or upgrading the shipping method to an expedited service.
Step 02: Your Options
If you absolutely need a faster turnaround, the only option is to cancel your current order (if it has not yet entered production) and place a new order with your preferred shipping or production speed selected at checkout.
Step 03: Check Eligibility
To see if your order is still eligible for cancellation, log in to your SCUF account or use our Support Chat. If the "Cancel" option is no longer visible, the order has already moved into production.
Note: Special promotions, discounts, or specific delivery windows associated with your original order may not apply to a new order.