🔎 What You’ll Need
To look up your order, you’ll need:
- Your Order Number (from your confirmation email)
- The Email Address you used at checkout
đź§ Option 1: Use the Order Lookup Tool
- Go to our Order Status Page
- Enter your Order Number and Email Address
- Click “Find My Order”
- You’ll see:
- Order status (Processing, Shipped, Delivered)
- Tracking number (if shipped)
- Items included
đź“© Option 2: Check Your Email Confirmation
After you placed your order, you should have received:
- A confirmation email with your order number.
- A shipping email (once shipped) with your tracking info
If you can’t find it:
- Search your inbox for “SCUF Order” or “noreply@scufgaming.com”
- Check your spam/junk folder
🛑 Can’t Find Your Info?
If you’ve lost your order number or didn’t receive a confirmation:
- Double-check for typos in your email
- Contact SCUF Support with:
- Your full name.
- Approximate order date.
- Any billing details (last 4 digits of card, etc.).
Please note:
- Customer Support cannot modify an existing order or expedite orders.
- Your order may be sent in separate packages.