If you placed an order while being logged in, click on "My Orders" on the left panel, then "Cancel".

You can also contact us. Be sure to include your order number (starts with an S).

Please note:

• The refund will be issued via the original payment method within 3 to 5 business days after the cancellation is processed. 
• Once the production process has begun, we are unable to cancel your order. You are welcome to return the item to us for a refund. Kindly note that a 15% restocking fee applies to custom controllers.