How do I return my order for a refund?

{{# currency 'usd'}}

If you'd like to Return a controller for a refund:

First, please review our Return Policy Here

You are welcome to use our self-service option found HERE.  Please be sure to have ready:

• First and Last Name
• Order Number (if available)
• Seal of Approval number
• A detailed explanation of why you are returning your device and requesting a refund

If you do have a question not covered in our Return Policy or do not wish to use the self-service option, Please create a support ticket (found here)

If you do need to start a Customer Support ticket, we apologize in advance that you will be experiencing a longer service time than usual. If for any reason the situation changes, we will be sure to keep you informed via these pages.

{{/currency}}

{{# currency 'gbp,eur'}}

If you'd like to Return a controller for a refund:

First, please review our Return Policy Here

You are welcome to use our self-service option found HERE.  Please be sure to have ready:

• First and Last Name
• Order Number (if available)
• Seal of Approval number
• A detailed explanation of why you are returning your device and requesting a refund

If you do have a question not covered in our Return Policy or do not wish to use the self-service option, Please create a support ticket (found here)

If you do need to start a Customer Support ticket, we apologize in advance that you will be experiencing a longer service time than usual. If for any reason the situation changes, we will be sure to keep you informed via these pages.

{{/currency}}