If you’ve received your SCUF order but noticed that some items are missing, don’t worry — there are a few reasons this might happen, and we’re here to help.

📦 Partial Shipments

Sometimes, your order may ship in multiple packages. This can happen if:

• Certain items are shipped from different warehouses
• Some products are custom-made or take longer to prepare
• Accessories are processed separately from controllers

In these cases, the rest of your items may still be on their way. Be sure to check your shipping confirmation email(s) — there may be multiple tracking numbers listed if your order was split.

🔍 Still Missing Something?

If all packages have been delivered, but you’re still missing an item, please contact our support team. Be sure to include:

• Your order number
• A description of the missing item(s)
• Any tracking info you've received

We’ll investigate right away and make sure you get everything you ordered.