The time it takes to complete an RMA can vary, but here is a general timeline of what to expect once you've sent your item back to us.
Step 01: Receiving Your Return
Timing: 1–2 Business Days
Once your package is delivered, it takes a short time to be scanned into our system. You’ll receive a confirmation email the moment this happens.
Step 02: Refund Processing
Timing: Within 3 Business Days
Our team will inspect the item and process your refund back to your original payment method.
Step 03: Bank Processing
Timing: Up to 5 Business Days
Depending on your financial institution, it may take a few extra days for the funds to appear in your account balance.
Total Estimated Time: 5–10 Business Days