To return your SCUF for a refund, please fill out the SCUF Repair, Upgrade, or Return Request Form found here. Once submitted, instructions for completing the return process will be emailed to you.
You have 14 days from the day of original delivery to return your controller to us. A refund will be issued via the original payment method 5 to 7 business days after your controller has been received at our facility.
As all SCUF controllers are hand-made to your specifications, there is a 15% restocking fee for all non-defective product returns. Original shipping costs will also not be refunded. If your item is defective, the restocking fee will be waived.