The time it takes to complete an RMA can vary, but here’s a general timeline to expect:
📥 Receiving Your Return
Once your package is delivered, it typically takes 1–2 business days to be received in our system. You will receive a confirmation email as soon as it is.
🛠️ Replacement | Refunds
Replacement
Replacements usually take 7 business days. RMA processing times can vary depending on the nature of the issue and current workload.
Refunds
We’ll process your refund within 3 business days of receiving your product. Then, it may take up to 5 business days for the funds to appear in your account, depending on your bank’s processing times.
🚚 Shipping Back to You
After a replacement, we’ll ship the product back. Shipping times depend on your location and the carrier, but usually take 3–7 business days.
We’ll keep you informed every step of the way. If you have any questions, don’t hesitate to contact our support team!