Search the Knowledge Base
To help expedite returns and exchanges, please attach your purchase receipt as well as a picture of your hardware serial number.
Inventory available, waiting for warehouse confirmation.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for payment, for Advanced RMA. Also waiting for back ordered items to be in stock.
Inventory has been confirmed and reserved.
Item line in order has been cancelled.
