If you're experiencing drifitng issues with your Reflex, you can try the steps below. 

1. Open Game or App Settings
   • Navigate to Settings
   • Controller 
   • Input / Sensitivity / Deadzone (name may vary by game).
2. Locate Deadzone Options
   • Look for Left Stick Deadzone and Right Stick Deadzone sliders.
3. Increase Deadzone Slightly
   • Raise each by small increments:
     • Start at +2–5% over default.
     • Example: from 5% → 7–10%.
4. Test for Drift
   • Move sticks gently, then release — verify cursor/view no longer moves on its own.
5. Fine-Tune
   • If drift persists, increase another 1–2%.
   • If response feels sluggish, lower by 1%.
6. Save Settings

Please note:

• Not all games allow deadzone adjustments:
  • Commonly supported: shooters (Call of Duty, Apex Legends), racing (F1, Gran Turismo), action (Assassin’s Creed, God of War).
  • Often unsupported: some indie games, older titles, or platformers.
• If these steps did not resolve the problem, please contact us so we can begin the RMA process.