SCUF Information
Get answers about our products, payment options, and shipping before placing an order.
General Information
- Are SCUF Elite Series 2 accessories compatible with Xbox Elite controllers?
- COVID - How is COVID impacting SCUF?
- COVID - COVID-19 SERVICE RELATED INFORMATION
- What is the typical SCUF thumbstick lifespan?
- How do I reset my PS4 controller?
- How do I request a SCUF Sponsorship?
Payment Methods
- What forms of payment do you accept?
- Where do you charge sales tax?
- What currency is used for the transaction?
- Why am I being charged more than I was shown at checkout?
- Can I use a discount code in combination with a gift card?
- Are gift cards issued online or through the mail?
Shipping FAQs
- How can I track my order?
- Do you ship to Alaska, Hawaii, or Puerto Rico? What does it cost?
- Do you ship to P.O. Boxes and Military APO/FPO addresses?
- Will my order arrive in multiple boxes?
- What countries do you ship to?
- What should I do if my package shows as delivered, but I can't find it?