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SCUF Information

Get answers about our products, payment options, and shipping before placing an order.

General Information

  • Are SCUF Elite Series 2 accessories compatible with Xbox Elite controllers?
  • COVID - How is COVID impacting SCUF?
  • COVID - COVID-19 SERVICE RELATED INFORMATION
  • What is the typical SCUF thumbstick lifespan?
  • How do I reset my PS4 controller?
  • How do I request a SCUF Sponsorship?
See all 14 articles

Payment Methods

  • What forms of payment do you accept?
  • Where do you charge sales tax?
  • What currency is used for the transaction?
  • Why am I being charged more than I was shown at checkout?
  • Can I use a discount code in combination with a gift card?
  • Are gift cards issued online or through the mail?
See all 7 articles

Shipping FAQs

  • How can I track my order?
  • Do you ship to Alaska, Hawaii, or Puerto Rico? What does it cost?
  • Do you ship to P.O. Boxes and Military APO/FPO addresses?
  • Will my order arrive in multiple boxes?
  • What countries do you ship to?
  • What should I do if my package shows as delivered, but I can't find it?
See all 15 articles
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