⚙️ Troubleshooting & RMAs
Quick help for solving common issues and guidance on how to request returns or replacements with RMAs.
All products
SCUF Reflex (PS5)
- FAQ: Are the triggers on SCUF Reflex adjustable?
- FAQ: Can SCUF Reflex turn on my console?
- FAQ: Does Reflex come with a rechargeable battery?
- FAQ: Does SCUF Reflex use the same internal components as a standard DualSense controller?
- FAQ: Is the SCUF Reflex backwards compatible with PS4?
- FAQ: Is the SCUF Reflex compatible with the DualSense charging station?
SCUF Valor (Xbox)
SCUF Envision (PC)
- How to: Troubleshoot Thumbstick / Trigger Issues on SCUF Envision
- Envision Firmware v0.27.132 BETA | Installation Guide
- How To: Recalibrate your thumbsticks and triggers on Envision
- FAQ: Can I play Forza with Envision?
- How to: Troubleshoot Firmware Issues on Envision Pro
- Envision Response Curve and iCUE
SCUF Instinct (Xbox)
- How to: Turn my Console on with SCUF Instinct
- FAQ: Are SCUF controllers going to be affected by the Xbox Unauthorized Third-Party Accessories Policy?
- FAQ: Are the triggers on SCUF Instinct adjustable?
- FAQ: Does plugging in the controller turn off the wireless connective on SCUF Instinct?
- FAQ: Does SCUF Instinct use the same internal components as a standard Xbox Series X|S controller?
- FAQ: Does the Instinct come with a battery? What batteries are compatible?
SCUF Nomad (Mobile)
- Does SCUF Nomad have the Virtual Controller feature?
- FAQ: Can I use my SCUF Nomad without the Companion App?
- FAQ: Can I use Nomad with my iPhone case?
- FAQ: Is SCUF Nomad compatible with Android and iPad?
- FAQ: What are the battery specifications for SCUF Nomad?
- How to: Add or Remove an App from the Companion App on Nomad
SCUF Impact/Infinity4PS Pro (PS4)
- How to: Adjust the Trigger System on SCUF Impact/Infinity4PS Pro
- How to: Connect SCUF Impact/Infinity4PS Pro to Your Device
- How to: Correct a Stiff Touchpad on SCUF Impact/Infinity4PS Pro
- How to: Fix Lag/Ghosting Issues on SCUF Impact
- How to: Fix SCUF Impact/Infinity4PS Pro Not Working in the Menu
- How to: Fix the DPad Issues on SCUF Impact/Infinity4PS Pro