Shipping FAQs
Answers to all shipping related questions.
- How can I track my order?
- How much do you charge for shipping?
- Do you ship to Alaska, Hawaii, or Puerto Rico? What does it cost?
- Do you ship to P.O. Boxes and Military APO/FPO addresses?
- Will my order arrive in multiple boxes?
- What countries do you ship to?
- What should I do if my package shows as delivered, but I can't find it?
- What should I do if my item arrives damaged?
- Will my order arrive in a box with SCUF written all over it?
- What shipping carrier will deliver my package?
- Will there be taxes and duties due when I receive my package?
- COVID - What shipping speed will be used once my controller is built?
- COVID - My carrier said they returned my controller to you because I’m in a restricted area. Now what?
- COVID - So you cannot guarantee a deliver-by date?
- COVID - What will happen if you ship my controller and the carrier cannot make a delivery because of a lockdown?
- COVID - What is SCUF doing to make sure my controller isn’t being contaminated before it ships to me?