Update on the Status of Repairs
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  2. SCUF Information
  3. Shipping FAQs

Shipping FAQs

Answers to all shipping related questions.

  • How can I track my order?
  • Do you ship to Alaska, Hawaii, or Puerto Rico? What does it cost?
  • Do you ship to P.O. Boxes and Military APO/FPO addresses?
  • Will my order arrive in multiple boxes?
  • What countries do you ship to?
  • What should I do if my package shows as delivered, but I can't find it?
  • What should I do if my item arrives damaged?
  • Will my order arrive in a box with SCUF written all over it?
  • What shipping carrier will deliver my package?
  • Will there be taxes and duties due when I receive my package?
  • COVID - What shipping speed will be used once my controller is built?
  • COVID - My carrier said they returned my controller to you because I’m in a restricted area. Now what?
  • COVID - So you cannot guarantee a deliver-by date?
  • COVID - What will happen if you ship my controller and the carrier cannot make a delivery because of a lockdown?
  • COVID - What is SCUF doing to make sure my controller isn’t being contaminated before it ships to me?
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