If you need to troubleshoot or restore your controller, follow the methods below to perform a reset.
1 Manual Reset Button: Remove the faceplate and locate the small hole below the Circle Button. Press the button inside using a paper clip to recover the controller if it becomes stuck.
2 Soft Reset: Turn off the controller, then press and hold 'X' + 'PS Button' for 5 seconds until it starts back up. This restores factory settings for profiles, mappings, and calibration.
3 Hard Reset: Turn off the controller, then press and hold 'Circle' + 'Triangle' + 'PS Button' for 5 seconds. This restores all out-of-the-box settings, including pairing data.
PRO TIP: Use the Manual Reset button first if your controller is simply frozen or unresponsive, as it is the only method that will not delete your saved profiles and other settings.